(888)-282-5353
Unified Communications technologies enable your company to meet the growing demands of the always-on always connected business professional. Unified Communications technologies leverages VoIP (Voice over IP) to scale your infrastructure beyond traditional legacy PBX systems. These flexible, scalable and secure systems are now cost effective for deployment in any size office and take advantage of the SIP protocol allowing you to combine your voice and data communications onto a single network reducing your monthly costs.
Voice over IP technologies have replaced the traditional TDM PBX style system with one that integrates with the network and your applications. IP PBX systems can communicate across traditional analog and digital systems or used newer SIP protocol-based technologies giving you operational cost savings.
Environment |
Integrated voice over IP technology uses existing network
Easily managed voice systems familiar to IT generalist's
Single platform integrates across WAN connections
|
Applications |
Call control using software client installed on end-user PCs
Find-me-follow me single number reach functionality
Web based status and control of your presence and greetings
|
Disaster Recovery |
Software-based IP PBX allows for inexpensive DR
Systems can run on virtual servers at any location
Easily Integrates with business continuity plans
|
Contact Center feature functionality is expanding to include productivity and business process operations. At the same time users are demanding more from their communication systems that more closely resemble full contact center. Whatever your particular needs may be we have true enterprise-level contact center applications to meet all of your requirements.
Integrating your communication systems with your messaging gives the ability to have all your various forms of contact available through to you from any device. There are many solutions available from all-in-one, stand-alone to multivendor integrated. We help determine which one is the right one for you and how it should integrate into your business.