Optimize Information Technology Management to Enhance Business Operations
L3 Networks helps businesses better manage their IT resources. Cut overall IT costs and stay current with the latest changes in technology.Learn More
How IT Management Will Help
IT Management is our premier IT Service. From hardware to help desk, our team of experts succeed in giving you the best service possible.
L3 offers companies a full-service worry-free way to implement a technology infrastructure that optimizes business needs with proactive support that ensures your systems are always up and running.
Free up time and resources for your IT team by utilizing L3 Networks for tasks that are tedious and time-consuming or complex and outside the scope of your existing capabilities.
Managed Help Desk
We provide 24/7 support to your customers or internal users and deliver measurable service levels, which eliminates the need for you to staff or recruit internally. Our team trains on your applications and systems to provide outstanding end-user support.
The cornerstone of L3 Networks’ Managed Services advantage is our ability to align your business with best practice technology. We look at your entire infrastructure, identify potential problems, and provide best-ﬁt solutions to ensure every aspect of your IT Infrastructure is supporting your business needs.
Our strategically designed solutions and reliable 24/7 support optimize the performance of your operation, and through diligent monitoring and response checks, incidents are remediated before impacting end-user experience.
De-Escalate Your Risks
Validating technology changes to Production IT systems and services can be layered with risks that are hard to identify without L3’s team of technical experts available to assess tertiary impact, associated costs, regression plans and risk implications.
Peace of Mind Data Protection
Retention and backing up of data is vital to business operations. L3 Networks provides continuous management of data replication and backup systems as part of its proactive approach to protection in the event of a failure or disaster.
L3 includes business operations tools to help manage your IT assets, including lifecycle history, vendor support information, configuration details, and relational information in order to bring efficiency to your coverage.
Unbiased Vendor Decisions
Unlike other firms, L3 Networks has no proﬁt incentives to sell you hardware or software. That allows us to advocate for our clients with each vendor in an unbiased way, ensuring the right technology purchase decisions and support commitments are made.
Monthly reporting, quarterly service reviews, and ongoing service management gives clients a transparent look at the cost-value of L3 Networks’ performance, activities, and services.
Clear Cut Pricing
Within a well-deﬁned operating framework, management becomes predictable and helps you stay on budget by eliminating hidden IT costs.
Rapidly Resolve Problems
24/7 coverage supported by certified engineers gives you access across all international time zones. Clients receive the right priority response to all IT requests based on business needs and service impact.
Active monitoring and management to identify and limit service impact to your business is key to maintaining IT services that underpin the applications that run your business.
L3 Networks is an important business partner for us the Constant Coverage service keeps our company running 24/7. The guys at L3 are available day or night and are just a phone call away when we need assistance. They have been managing our IT for the last 9 years as we’ve grown our business to over 150 employees and three locations.
Orlando Wong, Vice President, Able Freight
Free up time and resources for your IT team by utilizing L3 Networks for tasks that are tedious and time-consuming or complex and outside the scope of your existing capabilities. Our fixed cost service operations save companies money by mitigating overtime costs your IT team would incur from off-hours activities or the training required for out of the ordinary tasks.
Reliable Execution & Complete Visibility
L3 approaches technology management from the perspective of a business partner. That means everything we do ensures the best outcome for your company. Our experts always follow best practices for completing daily tasks with diligence and transparency. Work activities are performed securely and outcomes are reported to keep you up-to-date.
Improved Operational Efficiencies
Rely on L3’s deep expert intuition covering all IT disciplines. Third-party support has proven to minimize downtime and increase operational continuity because processes are streamlined and managed proactively by experts who deal exclusively with IT every day.
One of L3 Networks’ greatest advantages is the versatility it offers businesses. Some companies prefer that their IT staff deal only with network and infrastructure management and therefore need a partner to handle help desk and user support. For others it’s just the opposite. L3 technology specialists have the skills needed to handle simple and advanced levels of service, plus they have strong people skills for employee or customer interaction.
Managed Help Desk
Support your customers and staff with a team of content experts trained on your systems, applications and services.