Case Study: Architectural Firm

Helping a One-Person IT Team Be Everywhere, All at Once

Overview

This leading architectural firm has more than 190 employees across four offices. Their lean IT model pairs a single in-house technology leader with the deep technical bench of L3 Networks. The result is a scalable, cost-efficient structure that supports growth, strengthens security, and ensures uninterrupted operations.

The Challenge

Building a team to manage today and plan for tomorrow

The firm's goal was to stay agile while maintaining enterprise-grade reliability and protection. With only one in-house IT lead, the challenge was to support all employees, safeguard sensitive data, and plan for rapid expansion.

This model was put to the test in 2020 when the organization faced a ransomware incident that could have caused significant downtime, data loss, and reputational damage.

The Solution

Partnering in crisis and protecting for the future

The incident became a defining moment for the partnership between L3 Networks and the firm. Working closely with the internal IT lead, L3 mobilized its cybersecurity and infrastructure teams to contain the threat, recover systems, and restore full operations without any data loss or ransom payment.

Following recovery, L3 implemented a comprehensive security and infrastructure modernization program that enhanced endpoint protection, monitoring, and data resilience.

This collaborative model continues to allow the organization to scale confidently while maintaining the agility of a small internal team.

The Results

A lean IT model that punches well above its weight

With L3 Networks as a trusted extension of their IT department, the firm operates efficiently, securely, and with the confidence of enterprise-level oversight.

Today, one in-house IT leader supports nearly 200 employees with L3's 24/7 coverage across key pillars of the Elevate framework: Cybersecurity & Risk Management, Network Infrastructure & Connectivity, and IT Leadership & Consulting.

Client Perspective

"The team at L3 Networks is an incredibly important partner for me.

They really provide the backbone for our IT needs and support our growth:

• Incredible fast response time

• Enable the faster adoption of new technologies

• Easy to work with, flexible and accommodating

• Understand the unique needs of my business

• Great depth of expertise in every area I've needed

• Always available 24/7"

Associate Director of Information Technology

At a Glance

Core Solutions

• Managed Networks
• Cloud Services
• Network Security
• Security Monitoring
• Device Security
• Data Backup & Disaster Recovery